CIO Field Notes
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When The Problem Is Not The Tool
One of the early systems I had to understand in this role was a contact center platform. The platform had been implemented before I arrived.…
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Security Is Not Just A Tool
One of the biggest differences I have felt moving into healthcare IT is the weight of security. Every industry cares about security. That is not…
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Print the Contract
One of the things I did not fully appreciate before stepping into a CIO role is how much vendor management shows up in the work.…